1. Information we collect

We may collect information that you provide directly, such as your name, business email address, company name, telephone or messaging number, country or market, printer or product information, application requirements, message content and any files or details you choose to send.

When you use the website, limited technical information may also be processed, including IP address, browser and device type, approximate location derived from the IP address, language, referring page, pages viewed, interaction events, timestamps and diagnostic information.

2. How we use information

We use information to respond to inquiries, prepare quotations and technical recommendations, communicate about products or distributor cooperation, provide support, prevent abuse, maintain website security, improve page performance and user experience, measure marketing effectiveness, comply with legal obligations and protect our legitimate business interests.

We do not sell inquiry contact details to third parties. Marketing communication, where used, should be relevant to the business relationship and can be stopped by contacting us.

3. Inquiry forms and communications

Inquiry and distributor-application submissions are stored in WordPress so our team can review and follow up. A copy may also be delivered to the configured company email address. Communications sent through email, telephone, WhatsApp, LINE, Zalo or another external service are also subject to that service provider's own privacy terms.

Please do not send passwords, payment-card information, government identification numbers, health information or other unnecessary sensitive personal information through the website forms.

4. Cookies and analytics technologies

The website may use necessary cookies for WordPress security, administration, language selection, form protection and basic functionality. It may also use Google Tag Manager to load configured measurement tags, Google Analytics 4 to understand website traffic, Google Ads tags to measure advertising results, Microsoft Clarity to understand aggregated page interactions and session experience, and YouTube or other embedded-media services when you choose to play external content.

These technologies may process identifiers, cookie information, IP address, device and browser information, referring URLs, page paths and interaction events. INKVEO's website events are designed not to send visitor names, email addresses, telephone numbers or inquiry message text to the analytics data layer.

You can limit or delete cookies through your browser settings. Blocking some necessary cookies may affect language selection, forms or other website functions. Where applicable law requires a consent choice before non-essential measurement, the relevant platform behavior and regional controls should be applied.

5. Service providers and sharing

Information may be processed by service providers that help us operate the website and communicate with customers, including WordPress and plugin providers, WPX hosting and content-delivery services, email and security providers, Google services, Microsoft Clarity, TranslatePress, embedded-video providers and messaging platforms selected by the visitor. They receive only the information reasonably necessary for their role and operate under their own contractual and privacy obligations.

We may also disclose information when required by law, to protect rights or safety, during a corporate transaction, or with professional advisers under appropriate confidentiality duties.

6. International data transfers

INKVEO serves customers in multiple countries. Website hosting, analytics, email, messaging and support providers may process information in countries other than your own. Where required, we take reasonable steps to use appropriate contractual, organizational or technical safeguards for international transfers.

7. Data retention

We retain inquiry and business-contact information only for as long as reasonably necessary to respond, maintain customer and distributor records, provide support, resolve disputes, prevent abuse and meet legal, tax or accounting requirements. Analytics and security data are retained according to the settings and policies of the relevant service provider. Data that is no longer required may be deleted, anonymized or securely archived.

8. Security

We use reasonable administrative, technical and organizational measures intended to protect information against unauthorized access, loss, misuse or alteration. No Internet transmission or storage method can be guaranteed to be completely secure, so visitors should send only information necessary for the inquiry.

9. Your choices and rights

Depending on your location, you may have rights to request access to, correction of, deletion of, restriction of or objection to certain processing of your personal information, and to withdraw consent where processing relies on consent. You may also request information about how your data is used or lodge a complaint with an applicable data-protection authority.

To make a request, contact us using the privacy details above. We may need to verify the request and may retain limited information where required by law or necessary to establish, exercise or defend legal claims.

10. External links, embedded services and third-party brands

The website may link to external websites or services. INKVEO does not control their content or privacy practices, and visitors should review the policies of those third parties.

เครื่องหมายการค้าและชื่อแบรนด์ของบุคคลที่สามทั้งหมดเป็นทรัพย์สินของเจ้าของแต่ละราย การอ้างอิงดังกล่าวใช้เพื่อชี้ให้เห็นถึงความเข้ากันได้ของผลิตภัณฑ์เท่านั้น INKVEO เป็นผู้จัดจำหน่ายอิสระ และไม่มีความเกี่ยวข้องหรือได้รับการรับรองจากเจ้าของเครื่องหมายการค้าดังกล่าว เว้นแต่จะระบุไว้อย่างชัดเจน.

11. Children's privacy

This is a business-to-business industrial website and is not directed to children. We do not knowingly seek personal information from children. A parent or guardian who believes a child has submitted information may contact us to request review or deletion.

12. Changes to this policy

We may update this Privacy Policy when our services, technologies or legal obligations change. The revised version will be posted on this page with an updated date. Material changes may also be communicated through an appropriate website notice.

13. Contact us

Questions or requests about privacy can be sent to sales@inkveo.com or by telephone at +86 186 6532 9765.